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    FAQ

    In our design tool, enter your child's birth details - name, height, weight and date - and select your preferred motif. You do not necessarily have to provide all the information. If you only want to specify the name and size of the child, for example, please leave the other fields empty. Our design team will then design the birth poster for you based on your specifications.

    If you only order a poster, it will be shipped rolled in a tube. If you order a poster together with a frame, they will be delivered flat together.

    Yes, with standard shipping you have 6 hours to change the details. To do this, send us an email to hello@happybuddyposter.com. Please include your first and last name in the subject of the email.

    You can pay with Apple Pay, Google Pay, Shop Pay, Visa, Mastercard, American Express, PayPal or Klarna. Please note that your payment methods depend on which country you live in.

    Because we produce each poster individually for you, it is unfortunately not possible to return it. However, if you have a problem with the poster or delivery, we are of course at your disposal. To do this, please send us an email to hello@happybuddyposter.com 

    We are currently offsetting the CO2 footprint of the shipping by funding the Jarí Para Forest Conservation Project in the Amazon Rainforest. Read more about the project at https://pachama.com/explorer/project/jari-para 

    The World Food Programme is the food-assistance branch of the United Nations. It is the world's largest humanitarian organization, the largest one focused on hunger and food security, and the largest provider of school meals. Founded in 1961, it is headquartered in Rome and has offices in 80 countries. Read more at www.wfp.org